Privacy Policy - Lilu

At Lilu Casino, we recognize that your privacy is of paramount importance. This Privacy Policy outlines the types of personal information we collect, how we use it, and the rigorous measures we employ to protect your data. As a licensed operator, we are committed to full transparency and compliance with the General Data Protection Regulation (GDPR) and other relevant international data protection laws. By choosing to use our platform, you entrust us with your information, and we take that responsibility seriously. This policy applies to all services, websites, and applications operated under the Lilu Casino brand.

Data Collection Practices

To provide a seamless gaming experience and comply with regulatory requirements, we collect specific information when you interact with our platform. This data generally falls into three categories:

• Personal Information: Details provided during registration, such as your full name, date of birth, residential address, email address, and phone number.
• Technical Data: Information automatically collected when you access our site, including IP addresses, browser types, operating systems, and connection times.
• Transactional Data: Records of your deposits, withdrawals, and gameplay history, which are necessary for financial auditing and regulatory reporting.

Usage of Personal Information

We process your data strictly for legitimate purposes essential to the operation of Lilu Casino. These purposes include:

1. Account Management: Verifying your identity and creating your player account.
2. Security and Fraud Prevention: Detecting unauthorized access and ensuring the integrity of our games.
3. Regulatory Compliance: Fulfilling our legal obligations regarding Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
4. Service Optimization: Improving our website performance and tailoring our offerings to better suit user preferences.

Data Protection Measures

We implement industry-standard security protocols to prevent unauthorized access, alteration, or disclosure of your personal information. Our security infrastructure includes:

• Encryption: Utilization of advanced 128-bit SSL encryption to protect data in transit.
• Access Control: Strict internal policies limiting employee access to personal data on a need-to-know basis.
• Secure Servers: Hosting player data in physically and digitally secure environments with regular vulnerability scanning.

User Rights Under GDPR

As a user of Lilu Casino, you are entitled to specific rights regarding your personal data. You have the right to request access to the information we hold about you, request the correction of inaccurate data, or request the deletion of your account information, provided such requests do not conflict with our legal retention obligations. You may also object to the processing of your data for marketing purposes at any time through your account settings or by contacting our support team.

Cookie Policy

Lilu Casino utilizes cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track site performance, and provide personalized content. You may configure your browser to reject cookies; however, please be aware that some features of our website may not function correctly without them. We also utilize third-party analytical tools to understand traffic patterns and optimize our services.

Responsible Gambling Disclosure

Your wellbeing is our priority. We encourage all players to gamble responsibly. If you feel that your gaming is becoming problematic, we provide various tools such as deposit limits, session timers, and self-exclusion options. For additional support and professional guidance on managing gambling behaviors, please visit our Responsible Gambling page or consult with recognized support organizations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We encourage you to review this page periodically. Continued use of Lilu Casino following any amendments constitutes your acceptance of the revised terms.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please reach out to our dedicated Privacy Officer.

Email: [email protected]

Support: Available 24/7 via live chat at Lilu Casino.

Last updated: November 8, 2026